Playmate Kennels and Stables
1213 51st Dr, Union Grove, WI 53182
Overview
Playmate Kennels and Stables is a pet boarding service located in Union Grove, WI with a 4.8-star Google rating from 179 reviews. The website is currently inaccessible (403 Forbidden), so no detailed information about services, pricing, or policies could be extracted.
Amenities & Policies
What Reviews Say
179 reviews analyzedPlaymate Kennels and Stables enjoys overwhelmingly positive reviews with 90%+ 5-star ratings. The facility is praised for its caring staff (especially owner Gina), reasonable prices, clean environment, and happy dogs that excited to return. Long-term repeat customers are common, with many using the facility for 10+ years. However, there are serious red flags: one review alleges severe neglect with a dog returning bloody and sick, another mentions a respiratory illness contracted at the facility, and a few mention communication or grooming issues. The owner responds to nearly all reviews but with generic 'Thank you' messages, suggesting limited engagement with feedback. The facility appears best suited for dog boarding, particularly German Shepherds, though potential customers should note the isolated but serious complaints about care quality.
People love
Staff shoutouts
Worth noting
Severe neglect allegations - dog returned with raw/bloody joints, lethargic, sick with diarrhea
“Every joint on him is raw and bloody. I'm assuming he spent the duration (4 days) locked in a cement kennel. He was Extremely lethargic.”
Dog contracted respiratory illness while boarding
“Got a respiratory sickness from there.”
Dog behavior changes and weight loss after boarding
“My dog's behavior was off, had accidents at night, anxious, lost weight.”
Communication issues during boarding
“Zero conversations about care, rushed picking up and not good communication during stay.”
Incomplete grooming services
“She didn't do anything but trim his bangs. The mat's he had when I bought him in, he still had when I picked him up. He wasn't clean, nails not trimmed, paws not trimmed, not brushed out.”
Booking/communication failures
“Terrible communication with this company. I tried to book boarding, but they refused to communicate at all.”
Top Rated
4.8 stars from 179+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 179 reviews.
At a Glance
Pricing
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