Thorold facilities
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Port Robinson Pet Resort

1596 Allanport Rd, Thorold, ON L0S 1K0

4.9
41 Google reviews
Outdoor yardSmall dog areaClimate controlled

Overview

Port Robinson Pet Resort is a veterinary technician-owned dog boarding kennel in Thorold, Ontario offering overnight stays at $45-50/night. The facility features heated floors, air conditioning, large runs with solid walls, a separate quiet area for smaller dogs, and a large fenced play area. The owner (Tracy) lives on the premises and has over 30 years of animal care experience. Note: They explicitly do NOT offer daycare services.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount — $80/night for 2 dogs sharing same run
Owner operated

What Reviews Say

39 reviews analyzed

Port Robinson Pet Resort is exceptionally well-regarded, with nearly every reviewer praising the owner, Tracy, for her background as a vet tech and her genuine love for animals. The facility is frequently described as 'immaculate' and 'spotless,' offering high-end amenities like heated floors and individual play yards. While one reviewer noted difficulty reaching the facility by phone, the overwhelming consensus is that dogs return home happy, healthy, and well-cared for.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Value
5.0
Drop-off / pickup
5.0
Communication
4.5

People love

Cleanliness(10)Owner Expertise(5)Individualized Care(8)

Staff shoutouts

Tracy(28 mentions)

Worth noting

Phone Responsiveness

“I've tried calling this place around four times over three days, but no one answers.”

Top Rated

4.9 stars from 41+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 41 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities3 of 14
Reviews41
Repeat customersNumber of reviews that mention returning or being a regular customer.10

Pricing

Boarding

$45–$50/night

Contact

Visit Website+1 289-686-2470Get directions to 1596 Allanport Rd, Thorold, ON L0S 1K0

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