Blacksburg facilities
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Prestige Pet-Sitting Agencies, LLC

200B Merrimac Rd, Blacksburg, VA 24060

5.0
117 Google reviews
Cage-freeStaff overnightMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Prestige Pet-Sitting Agencies is a pet care service in the New River Valley since 2005, offering both in-home pet sitting and facility-based boarding/daycare at their 14,000 sq ft Prestige Pet Hotel and Spa in Christiansburg. The facility features 10 luxury dog suites, climate-controlled environment, and group daycare (max 10-12 dogs), with in-home boarding also available through background-checked sitters.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 12 dogs

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-10am
Pick-up hours:4pm-6pm
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Holiday surcharge$10/visit

Care & Play

Group play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discountAdditional dog $40/night boarding, 10% off for bookings over 15 visits
Senior dog accommodations

What Reviews Say

117 reviews analyzed

Prestige Pet-Sitting is highly regarded for its professional in-home care and luxury boarding, with customers consistently praising their detailed photo updates and reliable communication via their app. The facility excels at handling high-needs pets, including seniors and those requiring medical injections or IV fluids. While one review noted a significant lapse in initial communication, the overwhelming majority of clients highlight their flexibility for last-minute bookings and the peace of mind provided by their attentive staff.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
4.9
Value
4.8

People love

Detailed Visit Reports & Photos(42)Last-Minute Availability(15)Medical & Senior Pet Care(12)

Staff shoutouts

Mike(18 mentions)Tina(2 mentions)Bri(2 mentions)MackenzieBryan(2 mentions)

Worth noting

Unresponsive/No-show for initial meeting

He stood us up for our first pet meeting... never confirmed appointment and never responded to our inquiries through text, voicemail and e-mail.

Communication/Responsiveness (Isolated)

Once we canceled and demanded a refund his response was cavalier not even acknowledging that he never responded.

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Max capacity

12 dogs

Pricing

Boarding

$40–$50/night

Daycare

$35/day

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