Heber Springs facilities
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Printed Paws

1340 Heber Spg Rd, Heber Springs, AR 72543

4.7
60 Google reviews
Medication adminGrooming

Overview

Printed Paws Hotel & Spa is a pet boarding and grooming facility located in Heber Springs, Arkansas, formerly known as Piney Creek Kennels since 2012. They offer boarding services for dogs of various sizes at competitive rates ($24-28/night based on weight) and full-service grooming starting at $25. The family-owned business is operated by Cristy McNail (owner & groomer) and Stephanie Lindley (groomer), and can accommodate special needs such as medication administration and specific diets.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

60 reviews analyzed

Printed Paws is highly regarded for its grooming services and its ability to handle large or energetic breeds with patience. Customers frequently praise the facility as a 'home away from home,' noting the large outdoor play areas and reasonable pricing. While there are isolated concerns regarding weight loss during long stays and rigid vaccine documentation policies, the vast majority of clients report happy, well-cared-for pets and maintain multi-year relationships with the staff.

Cleanliness
4.8
Safety
4.8
Staff
4.7
Value
4.7
Dog happiness
4.6
Facility
4.5
Drop-off / pickup
4.5
Communication
3.8

People love

Grooming Quality(12)Accommodating difficult/large breeds(4)Short notice availability(3)

Staff shoutouts

Stephanie(6 mentions)Christy(4 mentions)Karla(2 mentions)Shannon

Worth noting

Weight loss/Malnourishment concerns

I boarded my dog here for 2-3 weeks and I don't think they hardly fed him. He was so skinny.

Conflicting vaccine policy information

TWO employees told me two DIFFERENT times over the phone that I could go to TSC and administer it myself... The rude owner wouldn’t even listen to me.

Hygiene/Grooming after boarding(2 mentions)

They didn't take the harness off of our dog the whole time so he was knotted up... Plus, he stunk.

Payment limitations

They only accept cash and maybe check. No debit/credit cards.

Owner replies to 15% of reviewsprofessional tone14 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.6/ 5
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$24–$28/night

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