Kanata facilities
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Priority Pet Boarding Service.Inc

35 Collingwood Crescent, Kanata, ON K2K 2G8

5.0
7 Google reviews
Cage-freeStaff overnightMedication adminOvernight potty breaks

Overview

Priority Pet Boarding Services Inc. is a kennel-free, cage-free pet boarding facility in Ottawa serving both cats and dogs, as well as small animals. They offer multiple boarding options including private cat boarding, standard cat sitting, and in-home pet visits, with 24/7 emergency availability and daily photo/video updates for clients. The facility has received multiple awards including Faces Magazine's best pet boarding in Ottawa 2025 and Consumer Choice Award 2026.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Max capacity: 10 dogs

Required vaccinations: Rabies, FVRCP

Policies & Details

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:100% refund if no longer required due to travel plan changes or weather issues
Deposit required — Two-day security deposit

Care & Play

Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Owner operated

What Reviews Say

7 reviews analyzed

Priority Pet Boarding receives universal acclaim for its high-touch communication, specifically through frequent photo updates on social media and direct messaging. Customers highlight the staff's ability to bond with a variety of animals including dogs, cats, and birds, often in a comfortable home-like setting. The overall sentiment is one of deep trust and relief, with every reviewer expressing a desire to return or recommend the service.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Drop-off / pickup
5.0

People love

Photo & Social Media Updates(6)Multi-Species Care(5)Trust and Peace of Mind(4)

Staff shoutouts

CristinaWyatt(2 mentions)
Owner replies to 100% of reviewswarm tone5 repeat customers

At a Glance

Google rating
5.0/ 5
Review scoreInsufficient topic coverage
Amenities4 of 14
Reviews7
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Max capacity

10 dogs

Pricing

Boarding

$25–$45/night

Daycare

$28/day

Contact

Visit Website+1 613-219-1834Get directions to 35 Collingwood Crescent, Kanata, ON K2K 2G8

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