Sandy Springs facilities
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Puppy Haven - Chastain

230 Windsor Parkway, Sandy Springs, GA 30342

4.8
333 Google reviewsGoogle Verified
Cage-freeLive webcamOutdoor yardPool / water playMedication adminClimate controlled

Overview

Puppy Haven - Chastain is a dog boarding and daycare facility located in Sandy Springs, GA with a strong 4.8-star Google rating from 311 reviews. The website returned a 403 access denied error, preventing extraction of detailed facility information, pricing, policies, and amenities.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella

What Reviews Say

290 reviews analyzed

Puppy Haven - Chastain is highly regarded for its exceptionally friendly staff and the visible joy dogs show when arriving, often 'sprinting' into the facility. Customers frequently praise the transparency provided by live webcams and the specialized 'Puppy Playdate' events for socialization. While there are isolated but serious concerns regarding a past safety breach and boarding oversight, management is notably proactive and professional in addressing criticism.

Dog happiness
5.0
Staff
4.9
Drop-off / pickup
4.9
Cleanliness
4.8
Value
4.8
Communication
4.7
Facility
4.5
Safety
4.2

People love

Webcam Access(22)Puppy Playdates(8)Sunday Funday Discounts(5)

Staff shoutouts

Brooke(8 mentions)Kate(3 mentions)Christina(2 mentions)

Worth noting

Mass escape incident

“Not once but TWICE, I’ve witnessed multiple (more than 10) dogs escape from this Puppy Haven and onto Windsor Pkwy”

Injury and weight loss during boarding

“Her split lip was secondary to swelling from an unknown trauma... She also lost 4 lbs during her stay because of their negligence.”

Breed Restrictions(3 mentions)

“Disappointed that they have breed restrictions. My puppy isn't a pitty, but I'd hate to support somewhere that adheres to such backwards beliefs.”

Small Boarding Accommodations

“I was so disappointed to see how tiny the kennels are--about the size of a large dog crate.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone45 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.8 stars from 333+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 333 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities6 of 14
Reviews333
Repeat customersNumber of reviews that mention returning or being a regular customer.45

Pricing

Contact facility for pricing

Contact

Visit Website+1 404-885-8788Get directions to 230 Windsor Parkway, Sandy Springs, GA 30342

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