Puppy Love Spa & Salon Caledon

Allegation of physical discipline (hitting a dog)

“we wondered why he was so reluctant to go to Puppy Love until we saw the owner HIT another, smaller dog, who was barking too much.”

Post-grooming medical issue (infection)

“my dog now has an anal infection and apparently all you did in your 3 hours was bath and tidy, including cleaning anal glands.”

Handling of anxious dogs(3 mentions)

“perhaps they aren’t equipped to manage anxious pups... having him roam around for 2 hours confused in the hopes that he’ll feel better is not the way to calm an anxious pup.”

Grooming results vs. instructions(2 mentions)

“take clippers and shave down to the skin and cutoff her pony tail... I left believing my sweet yorkie girl was in capable hands only to come back and pick up a dog I didn't recognize.”