Puppy Paradise
1619 Scranton Carbondale Hwy, Scranton, PA 18508
Overview
Puppy Paradise is a pet care service in Scranton, Pennsylvania offering daycare, day boarding, and boarding services. Boarding is specifically limited to daycare dogs at this location. No detailed policies, pricing, or specific facility features are visible in the provided web content.
Amenities & Policies
What Reviews Say
22 reviews analyzedPuppy Paradise is highly regarded for its ability to tire out high-energy dogs and its welcoming environment for 'difficult' or reactive pets. Customers frequently praise the staff's genuine love for animals and the convenience of their daycare and boarding services. However, a serious isolated report of an unexplained physical injury and dismissive communication from management suggests a potential lapse in safety monitoring and conflict resolution.
People love
Staff shoutouts
Worth noting
Unexplained physical injury/matted fur and poor follow-up
“noticed his hair was matted and cut down to skin in about a six inch section of his back. Their response was ‘nothing was reported by an employee or saw on camera so nothing happened’.”
Customer Service/Responsiveness(2 mentions)
“Two teenage girls working there handed me an application then left through a door and left me sitting there.”
Top Rated
4.6 stars from 22+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 22 reviews.
At a Glance
Pricing
Contact facility for pricing
Contact
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing