Kyle facilities
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Pups & Mutts Dog Resort & Training Center

598 Veterans Dr, Kyle, TX 78640

4.2
175 Google reviews
Cage-freeStaff overnightOutdoor yardPool / water playAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Pups & Mutts is a family-owned dog resort and training center in Kyle, TX operated by the Reynolds family with over 15 years of experience. They offer overnight boarding starting at $52/night with multiple activity packages, dog daycare starting at $28/day, and grooming services. The facility features climate-controlled lodging, indoor/outdoor play areas with turf and splash pools, and accommodates dogs of all sizes including puppies (6+ months) and senior dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHLPP, Bordetella, Canine Influenza (recommended)

Policies & Details

Hours & Billing

Drop-off hours:6:30am-11:30am
Pick-up hours:2:30pm-6:30pm

Care & Play

Group play
Solo play
Daily updates — Free
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact (required for Individual Boarding Package if 7+ months)

Extras

Senior dog accommodations
Owner operated

What Reviews Say

163 reviews analyzed

Pups & Mutts is highly regarded for its daycare and boarding services, with many owners reporting their dogs are genuinely excited to arrive. The facility's webcams and holiday-themed photo updates are major highlights that build trust with pet parents. However, the grooming department and front-desk administration face significant criticism regarding communication, technical booking errors, and inconsistent grooming results.

Cleanliness
4.8
Dog happiness
4.7
Staff
4.5
Facility
4.2
Safety
3.9
Value
3.8
Drop-off / pickup
3.5
Communication
3.2

People love

Webcam access(12)Special needs/Anxious dog care(7)Holiday parties/Photos(9)

Staff shoutouts

Parker(3 mentions)RyanKayleeVianeyKellyJessica

Worth noting

Handing over the wrong dog to owner

“When I went to pick her up, they gave me a dog who could have been my dog's double... My dog has a stubby tail!”

Injury during grooming

“She was unable to use her right rear leg for two weeks after coming home, which makes me think she perhaps fell off the table”

Allegations of excessive crating

“Crates now fill what used to be in indoor play room... dogs are caged most of the day... 22-23 hours a day during boarding.”

Grooming errors (shaving/matting)(6 mentions)

“I particularly state need a 4 with teddy bear cut... I picked her up and they shaved her entire body.”

Phone/Communication issues(8 mentions)

“I try for hours and hours and the phone is always busy!!!!”

Scheduling/Booking errors(5 mentions)

“We showed up and they said it wasn't in their system... basically this was calling my Father-in-law a liar.”

Owner replies to 15% of reviewsprofessional tone24 repeat customers

At a Glance

Google rating
4.2/ 5
Review score
4.1/ 5
Amenities10 of 14
Reviews175
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Min puppy age

6 months

Pricing

Boarding

$52–$74/night

Daycare

$28/day

Contact

Visit Website+1 737-248-7912Get directions to 598 Veterans Dr, Kyle, TX 78640

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