Pups at Play Livingston

Unreported injuries (scratches, cuts, eye infection) during daycare/boarding

“when I picked my dog up he had fresh scratches/cuts on his shoulder, all over his groin and fresh cuts on his face... caused an eye infection.”

Discrepancy between advertised hours and actual operations

“website clearly states they’re open until 7 PM on Sundays, so I arrived at 5 PM — only to find the place locked up and dark.”

Corporate transition issues (Destination Pet)(3 mentions)

“I’ve watched the service decline nonstop ever since it was sold... now it’s owned by private equity in Texas.”

Billing and administrative confusion(4 mentions)

“No one knows how to use the damn computer! I've gotten billed incorrectly a bunch of times.”

Communication regarding cancellations or injuries(3 mentions)

“The lack of communication about his injuries are really the most worrisome of all.”