State Road facilities
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Quail Hill Farm Kennels

300 Fentress Ln, State Road, NC 28676

4.5
21 Google reviews
Outdoor yardPool / water playTraining

Overview

Quail Hill Farm Kennels is a state-licensed boarding and training facility in State Road, North Carolina, specializing in larger breed dogs. They offer short-term and long-term boarding with indoor/outdoor kennels, twice-daily walks, feedings, and cleaning. The facility also provides comprehensive training programs including obedience, gun dog training, and competition preparation for hunt tests, operated by Tracy Hayes with 35 years of experience.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: vet_records_required

Policies & Details

Care & Play

Feeding policy:Owner provides food

Extras

Owner operated

What Reviews Say

21 reviews analyzed

The facility shows a stark divide in reviews - 17 out of 21 reviews are 5-star, praising Tracy's exceptional dog training abilities and calling the facility top-notch. However, two 1-star reviews raise serious concerns about dogs being kept outside in freezing temperatures with inadequate shelter, frozen water, and alleged neglect. The positive reviews emphasize Tracy's expertise (described as a 'dog whisperer'), fair pricing compared to competitors, and successful behavioral transformations. The negative reviews (both from what appear to be one-time customers) paint a concerning picture that contradicts the overwhelmingly positive experience reported by repeat customers.

Staff
4.7
Dog happiness
3.5
Value
3.5
Facility
3.2
Safety
2.0

People love

Tracy's dog training expertise(6)Top notch facility(4)Dog behavior transformation(2)Fair pricing(2)Tracy as trusted family connection(2)

Staff shoutouts

Tracy(8 mentions)

Worth noting

Dogs left outside in freezing temperatures with inadequate shelter

The animals aren't even kept in an enclosed building, even in insanely cold temperatures

Dogs in plastic igloos with frozen water bowls

they only had a cheap plastic igloos to sleep in and the water was frozen over

Dogs neglected with waste in kennels

Some of the dogs had used the bathroom in their kennels and very obviously had been neglected

Alleged cruel training techniques

His training techniques are cruel and unusual

Minimal training time (15 minutes/day) for high price

to only work with the dogs for only 15 minutes

Inadequate shelter and extreme temperature exposure(2 mentions)

Dogs left outside even in freezing temperatures

Neglect and poor hygiene

Some of the dogs had used the bathroom in their kennels and very obviously had been neglected

High cost for minimal service(2 mentions)

too much money for to only work with the dogs for only 15 minutes

Top Rated

4.5 stars from 21+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 21 reviews.

At a Glance

Google rating
4.5/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews21
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Pricing

Contact facility for pricing

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