Val-d'Or facilities
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Équilibre Animal

480 Chem. Harricana, Val-d'Or, QC J9P 0B9

4.8
57 Google reviews
Outdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlled

Overview

Équilibre Animal is a comprehensive pet care facility in Val-d'Or, Quebec offering dog and cat boarding, daycare, training, grooming, and agility classes. The facility features climate-controlled private spaces, outdoor fenced areas, and uses positive reinforcement training methods. They require DHPP and Bordetella vaccinations for dogs, accept puppies from 2 months old, and offer group play as well as private rotations for less social dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHPP, Bordetella, PRC

Policies & Details

Hours & Billing

Drop-off hours:8am-10am
Pick-up hours:4pm-5:30pm
Checkout time:11am (or $32.50 fee)
Late pick-up fee:$5 first 5 min, then $2/min
Billing method:Per night

Cancellation & Deposits

Cancellation notice:8 days notice
Cancellation penalty:High season: $58 (7 days or less), $116 (48 hours or less); Regular: $52.50 (weeknight), $105 (Fri/Sat)
Holiday surcharge — 10% added to regular rate

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 20% off second dog in same suite

What Reviews Say

57 reviews analyzed

Équilibre Animal is highly regarded for its professional boarding and daycare services, with numerous customers highlighting how excited their pets are to visit. The facility is praised for its socialization opportunities, including group play and a pool, as well as its compassionate staff during difficult end-of-life moments. While there is a minor mention of difficulty reaching the facility by phone, the overall sentiment is overwhelmingly positive with a strong base of repeat clients.

Dog happiness
5.0
Safety
5.0
Staff
4.9
Facility
4.8
Communication
3.5

People love

Dog Socialization(6)Compassionate Care(2)Professionalism(4)

Staff shoutouts

Stéphanie DubéCinthiaTanya

Worth noting

Phone responsiveness

“Doesn't answer the phone”

Owner replies to 66% of reviewswarm tone6 repeat customers

Top Rated

4.8 stars from 57+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 57 reviews.

At a Glance

Google rating
4.8/ 5
Review scoreInsufficient topic coverage
Amenities6 of 14
Reviews57
Repeat customersNumber of reviews that mention returning or being a regular customer.6

Min puppy age

2 months

Pricing

Boarding

$52.5–$57.75/night

Daycare

$42.5–$90/day

Contact

Visit Website+1 819-831-9663Get directions to 480 Chem. Harricana, Val-d'Or, QC J9P 0B9

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