Red Maple Dog Care and Training
372 Sabin Rd, Spencer, NY 14883
Overview
Red Maple Dog Care is a small, husband-and-wife run cage-free dog boarding facility located in Spencer, NY, approximately 20 minutes south of Ithaca. Owners Jen and James have over 25 years of combined professional experience working with dogs, including prior experience as an Animal Services Officer and Director of Animal Services. The facility operates on a cage-free philosophy with the goal of providing dogs with exercise, social time, and affection during their stays.
Amenities & Policies
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What Reviews Say
31 reviews analyzedRed Maple Dog Care and Training receives overwhelmingly positive reviews with 30 out of 31 reviews being 5-star. Customers consistently praise Jen and James for their exceptional communication (daily photos/videos), genuine love for dogs, and ability to handle nervous, senior, or special needs dogs. The facility is described as clean, affordable, and providing a home-away-from-home experience. The single 1-star review appears questionable as the owner notes the reviewer never used their services and posted 2 years after the alleged incident. This is a highly trusted, community-recommended facility with strong repeat customer loyalty.
People love
Staff shoutouts
Worth noting
Refund dispute over deposit for cancelled booking due to dog death
“Chevy died the day before our scheduled stay. We called the kennel to let them know and were told we would receive a refund. Several weeks went by and no refund.”
Top Rated
4.9 stars from 31+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 31 reviews.
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