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Red Rover Pet Resort

Name: Red Rover Pet Resort
Address: 334 Turquoise St, Milpitas, CA 95035, Milpitas, CA, 95035, US
Telephone: +1 408-586-8690
Rating: 4.6

334 Turquoise St, Milpitas, CA 95035

4.6

299 Google reviews

Live webcamStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingOvernight potty breaks

Overview

Red Rover Pet Resort is a dog boarding and daycare facility in Milpitas, CA offering daycare, boarding, and grooming services. They feature the largest outdoor play area in Silicon Valley with synthetic turf, 24/7 webcam access, and overnight staff. Boarding starts at $69/night with various suite options, and daycare is $44 full day or $35 half day.

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yardturf

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DHLPP, Bordetella, Rabies

Policies & Details

Hours & Billing

Drop-off hours:6:30am-9:00am

Pick-up hours:6:00pm-7:30pm

Late pick-up fee:$30

Billing method:Per night

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 1 year

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Extras

Multi-dog discount — Additional dog rates available

What Reviews Say

287 reviews analyzed

Red Rover Pet Resort is highly regarded for its daycare services, with numerous owners reporting that their dogs are eager to enter the facility and return home exhausted. The presence of live webcams is a major selling point, though technical reliability is a frequent minor complaint. However, a small cluster of serious negative reviews highlights significant concerns regarding medical issues (hot spots), occasional lapses in following feeding instructions, and one alarming allegation of management pressuring a customer to remove a negative review.

Dog happiness

4.8

Staff

4.7

Value

4.5

Drop-off / pickup

4.3

Cleanliness

4.2

Facility

4.0

Communication

3.8

Safety

3.5

People love

High dog excitement(15)Webcam access(22)Reasonable pricing(12)

Staff shoutouts

Jeremy(3 mentions)ReneJaneIsaacMia

Worth noting

Medical neglect/Hot spots

“He got multiple HOT SPOTS behind both his ears and we were never informed until we came in to pick him up... Vet confirmed that this was as worst as it can get.”

Review Blackmailing

“basically blackmailing me to take down my review or they won’t board my dog. TWO HOURS BEFORE I WAS SUPPOSED TO DROP HIM OFF!!!”

Unattended facility/Locked out

“I got here at 7:30pm to a locked door and nobody in the building... Where is the overnight person?! What if there was an emergency?”

Camera technical issues(8 mentions)

“The biggest issue was that the cameras were often offline.”

Hygiene/Smell upon pickup(5 mentions)

“My dog smelled like dog pee when I picked her up. I had to wash her when she got home.”

Feeding/Instruction errors(4 mentions)

“ALL of their treats and the food I cooked and sent with them, was still in the tupperwares!”

Top Rated

4.6 stars from 299+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 299 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.2/ 5

Amenities7 of 14

Reviews299

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$69–$150/night

Daycare

$35–$44/day

Contact

Visit Website +1 408-586-8690 334 Turquoise St, Milpitas, CA 95035

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