Steamboat Springs facilities
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Red Rover Resort

37700 RCR 49, Steamboat Springs, CO 80487

4.7
71 Google reviewsGoogle Verified
Photo updatesStaff overnightOutdoor yardPool / water playAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Red Rover Resort offers dog boarding, daycare, and grooming services with a focus on personalized care. Facilities include spacious kennels (4'-6'), outdoor play areas, and seasonal water activities. Staff provide one-on-one attention, light grooming, and real-time updates via their Paw Partner app. Vaccination records are tracked digitally, and they accommodate special needs dogs including those with anxiety.

Amenities & Policies

Cage-free
WebcamPhoto updates
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 5:1

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7am-10am
Pick-up hours:4pm-6pm
Checkout time:12:00 PM
Late pick-up fee:$25
Billing method:Per night

Cancellation & Deposits

Cancellation notice:24 days notice
Cancellation penalty:Full charge if not canceled 24 hours in advance
Deposit required β€” One night's stay
Holiday surcharge β€” $10/day

Care & Play

Group play
Solo play
Daily updates β€” Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Recommended but not required

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount β€” 10% off second dog
Senior dog accommodations
Owner operated

What Reviews Say

71 reviews analyzed

Red Rover Resort receives overwhelmingly positive reviews from customers, with a clear emphasis on the excellent care and happiness of dogs. A standout theme is the joy dogs experience at the facility, with many reviewers noting their pets are excited to arrive and come home happy and tired. Photo updates are highly valued, providing peace of mind while owners are away. The new ownership, particularly Brandon and his team, is praised for significantly improving the facility, customer service, and overall experience. Staff are consistently described as kind, caring, and attentive. Many customers are repeat visitors, indicating strong loyalty. A few negative reviews under previous ownership mention rude behavior and poor customer service, but these are historical and the new owner has actively addressed them. One recent mixed review mentions missed add-on services and a lost collar, though the owner responded apologetically. Overall, Red Rover is highly recommended for both daycare and boarding.

Dog happiness
5.0
Value
5.0
Staff
4.9
Communication
4.9
Safety
4.5
Facility
4.5
Drop-off / pickup
4.5

People love

Dogs are happy and have fun(20)Photo updates provide peace of mind(15)Great new ownership and improved experience(12)Staff are kind, caring, and attentive(14)Dogs come home happy and tired(8)Accommodating and flexible scheduling(5)

Staff shoutouts

Brandon(14 mentions)Carol(7 mentions)

Worth noting

Under previous ownership, rude owner behavior and poor customer service

β€œThe owner is unbelievably rude... yelling at me for wanting to see where my dog would be staying all day.”

Miscommunication regarding reservation confirmation under previous ownership

β€œI spoke with someone on the phone about doggie day care... hours later buried in my email I get a cancellation that they're full.”

Under previous ownership, rude or poor customer service(3 mentions)

β€œCalled to ask questions regarding boarding and whoever answered the phone completely bit my head off telling me she only had a minute to talk.”

Missing collar/item after boarding

β€œLastly, they did not give us her collar back and when we noticed and called, the staff told me they went to through new organizational restructuring and got rid of lost and found items.”

Owner replies to 90% of reviewsAvg response: 7dwarm tone17 repeat customers

State Licensed

Colorado PACFA Registry

Registered with Colorado Dept. of Agriculture
Licensed for: pet boarding and/or training
License valid through Mar 2026

Cross-referenced with Colorado’s Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.

Top Rated

4.7 stars from 71+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 71 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities11 of 14
Reviews71
Repeat customersNumber of reviews that mention returning or being a regular customer.17

Dog-to-staff ratio

5:1

Pricing

Boarding

$55–$75/night

Daycare

$50/day

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