Red Rover Resort
37700 RCR 49, Steamboat Springs, CO 80487
Overview
Red Rover Resort offers dog boarding, daycare, and grooming services with a focus on personalized care. Facilities include spacious kennels (4'-6'), outdoor play areas, and seasonal water activities. Staff provide one-on-one attention, light grooming, and real-time updates via their Paw Partner app. Vaccination records are tracked digitally, and they accommodate special needs dogs including those with anxiety.
Amenities & Policies
Dog-to-staff ratio: 5:1
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
71 reviews analyzedRed Rover Resort receives overwhelmingly positive reviews from customers, with a clear emphasis on the excellent care and happiness of dogs. A standout theme is the joy dogs experience at the facility, with many reviewers noting their pets are excited to arrive and come home happy and tired. Photo updates are highly valued, providing peace of mind while owners are away. The new ownership, particularly Brandon and his team, is praised for significantly improving the facility, customer service, and overall experience. Staff are consistently described as kind, caring, and attentive. Many customers are repeat visitors, indicating strong loyalty. A few negative reviews under previous ownership mention rude behavior and poor customer service, but these are historical and the new owner has actively addressed them. One recent mixed review mentions missed add-on services and a lost collar, though the owner responded apologetically. Overall, Red Rover is highly recommended for both daycare and boarding.
People love
Staff shoutouts
Worth noting
Under previous ownership, rude owner behavior and poor customer service
βThe owner is unbelievably rude... yelling at me for wanting to see where my dog would be staying all day.β
Miscommunication regarding reservation confirmation under previous ownership
βI spoke with someone on the phone about doggie day care... hours later buried in my email I get a cancellation that they're full.β
Under previous ownership, rude or poor customer service(3 mentions)
βCalled to ask questions regarding boarding and whoever answered the phone completely bit my head off telling me she only had a minute to talk.β
Missing collar/item after boarding
βLastly, they did not give us her collar back and when we noticed and called, the staff told me they went to through new organizational restructuring and got rid of lost and found items.β
State Licensed
Colorado PACFA Registry
Cross-referenced with Coloradoβs Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.
Top Rated
4.7 stars from 71+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 71 reviews.
At a Glance
Dog-to-staff ratio
5:1
Pricing
Boarding
$55β$75/night
Daycare
$50/day
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