Ridgeside K9 Knoxville
3333 Regal Dr, Alcoa, TN 37701
Overview
Ridgeside K9 Knoxville is a premier dog training, daycare, and boarding facility located in Alcoa, TN offering board-and-train programs, private lessons, puppy training, doggie daycare, and grooming services. They accommodate dogs of all sizes and temperaments including small dogs, senior dogs, and dog-aggressive dogs in private areas, with add-on services like treadmill lessons and frozen Kong treats. The facility requires standard vaccinations (Rabies, Distemper/Parvo, Bordetella) and provides daily photo updates to owners.
Amenities & Policies
Required vaccinations: Rabies, Distemper/Parvo, Bordetella
Policies & Details
Care & Play
Extras
What Reviews Say
198 reviews analyzedRidgeside K9 Knoxville enjoys an overwhelmingly positive reputation with 95% of reviews being 5-star ratings. The facility excels in training (especially for reactive/aggressive dogs), grooming, daycare, and boarding services. Staff members Andy, Mike, Erica, and Sammi receive consistent praise for their expertise and dedication. The few negative reviews (5 total) cite concerns about training effectiveness for severe anxiety cases, isolated incidents of dogs getting sick, and communication gaps regarding injuries. The owner responds to every review professionally and promptly, typically within 1-2 days. This is a repeat-customer-heavy business with many clients using multiple services (training, grooming, daycare, boarding) and highly recommending the facility.
People love
Staff shoutouts
Worth noting
Dog contracted canine influenza and kennel cough during 26-day boarding/training stay
“My dog has been sick for 2 months with canine influenza and kennel cough.”
Dog returned with worsened behavioral issues (anxiety, aggression)
“When I got my dog back he still had the same anxiety he had when I initially sent him.”
Dog injured while in facility care (kennel nose, unexplained cuts)
“We saw our poor puppy had wounds on his snout. (He banged and rubbed his nose raw)”
Lack of communication about dog injuries/illnesses
“I asked why nobody contacted us to let us know what happened? She didn't have an answer.”
Dog food ran out during stay
“They RAN OUT of her dog food and then call me that evening and tell me.”
Training ineffective for severe anxiety cases(3 mentions)
“If it has anxiety do NOT waste your money!”
High cost but generally acknowledged as worth it(15 mentions)
“Ridgeside is not cheap, but in a world where you get what you pay for, this place is worth every penny.”
Communication gaps during boarding(2 mentions)
“This was an inexcusable lack of communication!”
At a Glance
Pricing
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