Rippling Water Kennel

Unfriendly staff interaction during drop-off/pickup

“When we arrived a gentleman came out the front door was not friendly just said bring the dogs back here to kennel.”

Inconsistent care instructions not followed

“Older guy rushed us out, did not follow feeding instructions, very little water in bowl when we picked them up.”

Poor phone customer service

“I tried calling to book services and was spoken very rudely to, then hung up on.”

Staff friendliness inconsistency(2 mentions)

“Unfortunately I will not use them again it's a shame the gentleman didn't seem to care to speak or be kind”

Care instruction compliance

“My dogs were not given the amount of food they are used to...we even wrote instructions.”