River City Bark and Park

Staff using 'tough scruffing techniques' on non-compliant dogs - reviewer claims video proof exists

“Staff is taught tough scruffing techniques when dogs aren't obedient. Video proof is circulating. These 'training' techniques create fearful animals.”

Dog left unattended and ate drywall/wall

“Left my dog unattended for hours and told me he ate a wall!!”

Unsanitary conditions - puppies in feces, strong animal smell, inadequate water

“This business smells like a barn with farm animals and they don't give the dogs enough water... they had rescues on the premises and a litter of puppies that were in their own feces in the checkin area.”

Dog shaved without owner notification

“After getting him back noticed he had been shaved in two places... NOT one word from the staff, no call, no conversation, NOTHING!”

No facility tours allowed

“They also don't do tours and don't always have someone in the play area. No tours should be a red flag for anyone.”

Communication gaps about dog care/incidents(2 mentions)

“NOT one word from the staff, no call, no conversation, NOTHING!”

Supervision concerns(2 mentions)

“Left my dog unattended for hours and told me he ate a wall!!”

Facility conditions/smell

“This business smells like a barn with farm animals”