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River Dogs Resort

Name: River Dogs Resort
Address: 2835 Hart Ave, West Sacramento, CA 95691, West Sacramento, CA, 95691, US
Telephone: +1 916-952-3647

2835 Hart Ave, West Sacramento, CA 95691

4.7

37 Google reviews

Cage-freeOutdoor yardPool / water playAccepts puppies

Overview

River Dogs Resort is a home-based dog boarding and daycare facility in West Sacramento, CA offering cage-free care with a large 1-acre yard and water access. They provide boarding ($60-85/night), daycare ($50/day), and apartment-style accommodations, requiring all dogs over 6 months to be spayed/neutered and pass a temperament test.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: DHPP, Rabies, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-9am

Pick-up hours:4pm-6pm

Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice

Cancellation penalty:48 hours notice required for daycare cancellations or full day charged; boarding deposit forfeited if cancelled within 1 week of reservation

Deposit required — $50 for 3 days or less, $100 for 4+ days

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Raw diet accommodated

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Senior dog accommodations

Owner operated

What Reviews Say

37 reviews analyzed

River Dogs Resort is highly regarded by its regular clientele for its spacious outdoor play areas and the personal, 'home-like' care provided by the owner, Dina. Dogs are frequently described as being ecstatic upon arrival and returning home 'happy and tired.' While the vast majority of feedback is glowing, one significant negative review raises concerns regarding temperament-based dismissals, aggressive communication, and unexpected billing practices.

Dog happiness

4.9

Staff

4.8

Facility

4.8

Drop-off / pickup

4.8

Communication

4.7

Safety

4.5

People love

Dog Excitement/Happiness(15)Large Outdoor Play Area(8)Specialized Care(3)

Staff shoutouts

Dina(18 mentions)

Worth noting

Allegations of aggressive verbal behavior and unethical billing

“Dina began aggressively yelling at me and my wife... notifying us that she would be charging us for three additional nights (!!!) due to the potential business she may have lost.”

Allegation of harsh handling/yelling at animals

“we could hear Dina yelling at our dog multiple times behind the side gate... Dina was even harsh in her handling of our dog in front of us.”

Noise/Barking

“there were a lot of animals, and they barked and scared me.”

At a Glance

Google rating

4.7/ 5

Review scoreInsufficient topic coverage

Amenities4 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$60–$85/night

Daycare

$50–$60/day

Contact

Visit Website +1 916-952-3647 2835 Hart Ave, West Sacramento, CA 95691

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