RiverDog Malden, Aka: RiverDogs for Days
297 Highland Ave, Malden, MA 02148
Overview
RiverDog Malden is a dog daycare and crate-free boarding facility in Malden, MA with a 4.7 Google rating. They offer daycare at multiple locations (including Malden with outdoor yard) and overnight boarding at their Peabody facility. Services include doggy daycare, crate-free boarding, grooming (temporarily limited to exit baths), and training referrals. All dogs require evaluation and proof of current dog license.
Amenities & Policies
Required vaccinations: Rabies, vaccination records
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
49 reviews analyzedRiverDog Malden enjoys overwhelmingly positive reviews with 43 of 49 reviews being 5-star. Dog happiness and staff friendliness are exceptional - dogs are consistently described as excited to arrive and exhausted (happily) when picked up. However, two significant red flags emerge: a complaint about a traumatized dog requiring vet care, and recurring concerns about the facility's lack of transparency (no tours allowed). The owner responds to negative reviews but with mixed tone - sometimes professional and apologetic, other times defensive. The facility scores lower on cleanliness and communication based on a minority of negative reviews.
People love
Staff shoutouts
Worth noting
Dog returned traumatized requiring vet visit
“We ended up taking him to the vet and they said he must have experienced something very traumatic to be acting this way.”
No facility tours allowed - unusual policy
“This was the ONLY place who does not allow you (humans) to see where the dogs are kept. I find that very bizarre.”
Dog returned smelling like urine - cleanliness concerns
“My pup enjoyed going here but has always returned smelling like urine.”
No facility tours/lack of transparency(2 mentions)
“I don't think it is an unreasonable request to want to see where my dog will spend her day.”
Communication/responsiveness issues
“Good luck getting in touch with them. I submitted my dogs full application... days went by with nothing from them.”
First day half-day policy seen as inconvenient
“They also said for his first day he has to stay for a half day regardless of how he does? So I guess I'll take off work then?”
Top Rated
4.7 stars from 50+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 50 reviews.
At a Glance
Pricing
Boarding
$70–$80/night
Daycare
$38–$46/day
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