Roanoke Animal Hospital
824 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870
Overview
Roanoke Animal Hospital is a veterinary hospital established in 1954 serving the Roanoke Valley area. While they offer pet boarding as one of their services, this is primarily a full-service animal hospital that also provides grooming, vaccinations, wellness care, and diet/nutrition services. As a veterinary facility with boarding, they have on-site emergency veterinary care capabilities.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Safety & Emergency
What Reviews Say
380 reviews analyzedRoanoke Animal Hospital receives overwhelmingly positive reviews (95%+ 5-star ratings) with exceptional praise for their compassionate, caring staff who go above and beyond, especially during difficult end-of-life situations. Clients consistently highlight their willingness to accommodate same-day emergency visits, gentle handling of anxious pets, and thorough communication. The main concerns raised are pricing (considered expensive by some), occasional long wait times, and a serious incident involving a pet death during surgery. The practice demonstrates strong community loyalty with many clients returning for 10+ years.
People love
Staff shoutouts
Worth noting
Pet death during/after surgery with alleged surgical error (artery nicked) and sent home same day without overnight observation
“When my husband picked our baby up he was told by the veterinarian that an artery was knicked during surgery but she felt she had it under control and still with that being said our baby was still sent home. Around 9pm she started panting really hard and going into a black stare... In as little as 10 mins our Izzy passed away”
No after-hours emergency vet on call - only provides numbers to other emergency clinics
“I picked up the phone to call the office with the mindset that there would be a veterinarian on call but to my surprise the recording only gave us emergency vets numbers for Wilson and Raleigh which are at least an hour away”
Staff roughness with pets during handling
“They were incredibly rough with him even knowing about his heart. He struggled so much to get away and he was breathing so hard. I really thought he was going to pass out.”
Prescription errors
“The medicine was of lower dosage that we were suppose to get and the prescription was wrong with the mg. These are two different medicines that they messed up.”
Pricing - considered expensive by some clients(12 mentions)
“It's certainly not a cheap place but they are good.”
Long wait times(5 mentions)
“You will most likely have to wait for a minimum of 2 hours in the waiting room.”
Rude/unprofessional staff interactions(4 mentions)
“The vets are awesome. The office staff is not. They never can answer a question and are rude.”
At a Glance
Pricing
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