Robinwood Kennel

Repeated reports of severe hygiene problems and possible fear or distress around workers

“Our beds and blankets were completely saturated in urine and when let out of the kennel they wouldn’t go near the workers.”

Reported failure to respond adequately to a medical emergency resulting in a dog's death

“The vet said he had to have been having seizures for hours based on the condition he was in. So they walked him in the morning and even though he didn’t seem right they left him in his cage for hours without checking on him.”

Reported poor boarding accommodations and overcrowding

“These poor dogs are in a shed. The stalls are filthy, the dogs are crammed in tight”

Reported inadequate temperature control or lack of air conditioning

“My dog was hot”

Reported unprofessional staff conduct

“The workers are very unprofessional.”

Reported pricing inconsistency

“They tell ya one thing and charge differently then what they have said.”

Cleanliness and unsanitary conditions(5 mentions)

“The stalls are filthy, the dogs are crammed in tight and there is definitely no grass and hills for the dogs!”

Urine-soiled bedding or dogs(4 mentions)

“Their beds and blankets were completely saturated in urine”

Insufficient attention or supervision(3 mentions)

“he didn’t get nearly enough attention and slept in his own pee”

Staff professionalism(2 mentions)

“The workers are very unprofessional.”

Heat or lack of air conditioning(2 mentions)

“My dog was hot”

Pricing discrepancies(2 mentions)

“They tell ya one thing and charge differently then what they have said.”