Monticello facilities
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Rock Ridge Kennels

89 Rock Ridge Dr, Monticello, NY 12701

4.8
121 Google reviewsGoogle Verified
Outdoor yardMedication adminGrooming

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper (often called DA2PP or DHLPP), Bordetella (also known as canine cough)

Policies & Details

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:We have top-quality food in-house and do our best to keep your pet's feeding scheduling the same as what they have at home. We will also give treats if you'd like.
Raw diet accommodated

Safety & Emergency

Fire safety system

Extras

Owner operated

What Reviews Say

24 reviews analyzed

The 24 supplied reviews are predominantly positive, emphasizing friendly and caring staff, repeat use, happy dogs, cleanliness, reasonable pricing, grooming quality, and accommodating service. Two reviews report serious concerns: one states the dogs were returned emaciated, dehydrated, and traumatized, while another says the reviewer disliked how their dog was treated. The owner responded only to the most serious complaint, with a detailed but defensive response that disputes the allegations and explains boarding decisions.

Dog happiness
5.0
Safety
5.0
Facility
5.0
Value
5.0
Staff
4.8

People love

Friendly, caring, and professional staff(8)Repeat customers and long-term use(6)Dogs appearing happy and enjoying stays(6)Cleanliness(3)Reasonable or affordable pricing(4)Accommodating service(4)Grooming quality(3)

Staff shoutouts

AprilKevinRobinSkip

Worth noting

Alleged severe neglect, dehydration, weight loss, and post-stay trauma

“Picked them up today emaciated and Dehydrated... Not responsive to their home life... Neglect, Neglect, Neglect....”

Unspecified dissatisfaction with treatment of a dog

“On my own opinion I dislike how they treated my dog, I will never leave her again.”

Persistent barking or kennel noise

“The dogs never stop barking”

Noise from barking dogs

“The dogs never stop barking”

Negative treatment experience

“On my own opinion I dislike how they treated my dog, I will never leave her again.”

Owner replies to 4% of reviewsAvg response: 0ddefensive tone7 repeat customers

Top Rated

4.8 stars from 121+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 121 reviews.

At a Glance

Google rating
4.8/ 5
Review scoreInsufficient topic coverage
Amenities3 of 14
Reviews121
Repeat customersNumber of reviews that mention returning or being a regular customer.7

Pricing

Contact facility for pricing

Contact

Visit Website+1 845-791-7444Get directions to 89 Rock Ridge Dr, Monticello, NY 12701

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