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Rocky Mtn Pet Resort & Spa

Name: Rocky Mtn Pet Resort & Spa
Address: 5343 Hewitt Rd, Edgewater, BC V0A 1E0, Edgewater, BC, V0A 1E0, CA
Telephone: +1 250-347-9911
Rating: 4.8

5343 Hewitt Rd, Edgewater, BC V0A 1E0

4.8

20 Google reviews

Cage-freeStaff overnightOutdoor yardPool / water playAccepts puppiesMedication adminGroomingOvernight potty breaks

Overview

Rocky Mountain Pet Resort & Spa is a cage-free, full-service boarding and daycare facility. It offers private suites, outdoor play areas, wading pools, and 24-hour pet care with amenities like air purification, climate-controlled indoor spaces, and a dedicated staff. Services require proof of vaccinations and spay/neuter for dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

20 reviews analyzed

Rocky Mtn Pet Resort & Spa is highly regarded for its beautiful, clean, and spacious facility, with many travelers praising Wendy's willingness to accommodate last-minute bookings. While the vast majority of guests report happy dogs and a 'country feel' with plenty of play space, one significant negative review raised concerns regarding communication of safety issues and rigid scheduling. Overall, it is a top-rated destination for pet owners visiting the Radium Hot Springs area who seek a personalized, family-run boarding experience.

Cleanliness

5.0

Facility

4.9

Staff

4.8

Dog happiness

4.5

Drop-off / pickup

4.3

Communication

4.2

Safety

4.0

Value

4.0

People love

Accommodating and Helpful(6)Beautiful Facility/Location(7)The Cottage (Premium Space)(2)

Staff shoutouts

Wendy(13 mentions)Steve(3 mentions)

Worth noting

Delayed reporting of safety incidents and behavioral issues

“told us only on pick up day of all the 'issues' she had with our dog (some of which put him in extreme danger) instead of contacting us immediately”

Strict scheduling/Last-minute availability(2 mentions)

“It is a small business so don't expect to be able to come in at the drop of a hat”

Billing/Extra charges(2 mentions)

“owner charged us for an extra day because she decided she wouldn't take him the evening we arrived”

Top Rated

4.8 stars from 20+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 20 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.5/ 5

Amenities8 of 14

Reviews20

Repeat customersNumber of reviews that mention returning or being a regular customer.2

Pricing

Boarding

$35–$70/night

Daycare

$25–$30/day

Contact

Visit Website +1 250-347-9911 5343 Hewitt Rd, Edgewater, BC V0A 1E0

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