Rocky Top Pet Resort
4615 Thompsons Ridge Rd, Thompson's Station, TN 37179
Overview
Rocky Top Pet Resort is a cage-free luxury dog and cat boarding/daycare facility offering 24/7 webcam access, climate-controlled suites, and structured daily activities. Services include grooming and tailored care options from half-day daycare to premium boarding suites, with strict vaccination and spay/neuter policies for group play.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, DHLPP
What Reviews Say
36 reviews analyzedRocky Top Pet Resort is highly regarded for its clean, modern facilities and transparent 24/7 webcam access, which provides significant peace of mind to owners. While the vast majority of guests report happy, well-cared-for pets and excellent grooming services, there is one significant report of a severe illness (sepsis) following a stay during a regional kennel cough outbreak. The facility is praised for its veteran-owned status and attentive staff, though some administrative friction regarding reservations was noted.
People love
Staff shoutouts
Worth noting
Severe medical emergency (Sepsis/Pneumonia) following stay
“Our 8 month old German Shepherd puppy Comet who was in perfect health when he was dropped off nearly died after boarding here and fought for his life in ICU for 9 days.”
Booking/Reservation issues
“The woman I spoke to had no clue how to find reservations in the system... informed me I had no reservations in the system and that the dates were not available.”
Lack of owner follow-up on concerns(2 mentions)
“He knew our dog was in ICU but didn’t follow up beyond that.”
Top Rated
4.8 stars from 40+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 40 reviews.
At a Glance
Min puppy age
3 months
Pricing
Boarding
$60–$136/night
Daycare
$26–$39/day
Contact
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing