Golden facilities
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Rover Retreat

17731 W Colfax Ave, Golden, CO 80401

4.6
183 Google reviews
Staff overnightOutdoor yardPool / water playAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Rover Retreat is a well-established dog boarding, daycare, and grooming facility in Golden, CO since 2003. Provides climate-controlled accommodations, outdoor play areas with water features, daily supervised socialization, and caters to special needs including senior dogs. Requires vaccinations, spay/neuter by 7 months, and a trial day for new dogs.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-12pm & 2pm-7pm (Mon-Fri); 7am-10am & 4pm-7pm (Sat-Sun)
Pick-up hours:7am-12pm & 2pm-7pm (Mon-Fri); 7am-10am & 4pm-7pm (Sat-Sun)
Checkout time:12pm
Late pick-up fee:$1 per minute
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Non-refundable deposit for holiday reservations; fees may apply for late cancellations
Deposit required β€” Two night's stay for holidays
Holiday surcharge

Care & Play

Group play
Daily updates β€” Free
Comfort items allowed
Feeding policy:House food available; owners can bring own food

Requirements

Spay/neuter policy:Required after 7 months

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner
Fire safety system

Extras

Multi-dog discount β€” Discounted rates for additional dogs
Senior dog accommodations

What Reviews Say

175 reviews analyzed

Rover Retreat is highly regarded by long-term and repeat clients for providing an environment where dogs return home happy and 'wiped out.' The facility excels at handling high-energy breeds and dogs with special medical or emotional needs, often going the extra mile for travelers. However, there is significant friction regarding their strict nap-time policies and a lack of transparency due to the absence of webcams, which has led to defensive interactions between management and dissatisfied customers.

Dog happiness
4.8
Cleanliness
4.5
Staff
4.2
Communication
4.0
Value
4.0
Safety
3.8
Facility
3.5
Drop-off / pickup
3.2

People love

Exhausted/Happy Dogs(15)Accommodating Special Needs(6)Tourist/Traveler Friendly(5)

Staff shoutouts

Nadia(2 mentions)Mackenzie(3 mentions)Nikki

Worth noting

Lack of surveillance cameras

β€œThe only downside is that they do not have cameras”

Unexplained injuries/fearful behavior post-stay

β€œOtto was in distress for weeks... he had scratches on his nose, legs, and paws.”

Kennel Cough/Illness(4 mentions)

β€œBreck got very sick 3 days after coming home... diagnosed with Canine Influenza by our vet and Kennel Cough by the urgent care.”

Weekend/Nap Time Restrictions(5 mentions)

β€œThe dog nap time are two hours so beware of these period when picking up and dropping off.”

Staff Rudeness/Turnover(6 mentions)

β€œThe staff is incredibly rude. They yelled at my wife in person because my wife said she had a headache.”

Owner replies to 85% of reviewsdefensive tone22 repeat customers

State Licensed

Colorado PACFA Registry

Registered with Colorado Dept. of Agriculture
Licensed for: pet boarding and/or training
License valid through Mar 2026

Cross-referenced with Colorado’s Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.

Breed-Specific Legislation

Breed Restriction in Golden

This area has local breed restriction ordinances
Affected breeds: Pit Bull

Cross-referenced with BSLCensus.com breed legislation database. Check with local authorities for current enforcement status.

Top Rated

4.6 stars from 183+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 183 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.0/ 5
Amenities9 of 14
Reviews183
Repeat customersNumber of reviews that mention returning or being a regular customer.22

Min puppy age

4 months

Pricing

Boarding

$59/night

Daycare

$42/day

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