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Royal Pet Resort

Name: Royal Pet Resort
Address: 1434 Hiram Douglasville Hwy, Hiram, GA 30141, Hiram, GA, 30141.0, US
Telephone: +1 770-439-4364
Rating: 4.6

1434 Hiram Douglasville Hwy, Hiram, GA 30141

4.6

174 Google reviews

Live webcamOutdoor yardAccepts puppiesGroomingClimate controlled

Overview

Royal Pet Resort is a luxury dog boarding facility in Hiram, GA featuring 17 private 6x8 suites with webcams, satellite TV, and HEPA-filtered air. Owned by Scott and Tammy Anderson, the facility offers upscale accommodations at $35/night including outdoor exercise four times daily in a secure 2-acre fenced area.

Amenities & Policies

Cage-free

WebcamLive stream

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies4+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Max capacity: 17 dogs

Required vaccinations: All shots must be up-to-date

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation penalty:Non-refundable deposit

Deposit required — One night's stay ($35)

Care & Play

Comfort items allowed

Feeding policy:Owner provides food (house food available for $2/day)

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — $10 per night for each additional dog

Owner operated

What Reviews Say

169 reviews analyzed

Royal Pet Resort is highly regarded for its grooming speed and quality, with many customers praising the facility's cleanliness and the lack of a typical 'dog smell.' The 24/7 webcam access is a standout feature that provides peace of mind for boarding clients. While the majority of feedback is overwhelmingly positive, there are notable concerns regarding phone responsiveness and occasional discrepancies in grooming instructions.

Cleanliness

4.8

Drop-off / pickup

4.8

Staff

4.7

Dog happiness

4.6

Value

4.6

Facility

4.5

Safety

4.0

Communication

3.5

People love

24/7 Webcam Access(15)Excellent Grooming(32)Cleanliness/No Smell(6)

Staff shoutouts

JillKristaElizabethBryanLillyTangelaWendy

Worth noting

Injury and neglect allegations during boarding

“I immediately noticed the top of his nose was badly scratched, scabbed up and hair missing... When they gave me the container back it was still more than halfway full.”

Flea infestation

“I have had my dog for 9 years and never ever did she have FLEAS until I took her to Royal Grooming last Saturday.”

Difficulty reaching staff by phone(4 mentions)

“They never answered the phone and we left a message but they never called back.”

Grooming quality/shaving without permission(5 mentions)

“I sent my Goldendoodle for a bath ONLY. NO cut!!!!! I picked her up and they had 'butchered' her facial hair!!!”

Difficulty finding the location(2 mentions)

“A bit confusing to find..but an interesting gem of a place.”

Owner replies to 65% of reviewsprofessional tone24 repeat customers

Top Rated

4.6 stars from 174+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 174 reviews.

At a Glance

Google rating

4.6/ 5

Review score

4.4/ 5

Amenities5 of 14

Reviews174

Repeat customersNumber of reviews that mention returning or being a regular customer.24

Max capacity

17 dogs

Min puppy age

4 months

Pricing

Boarding

$35–$45/night

Contact

Visit Website +1 770-439-4364 1434 Hiram Douglasville Hwy, Hiram, GA 30141

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