Royal Pets, Hotel and Enrichment
2072 Line 3 N, Oro-Medonte, ON L0L 2L0
Overview
Royal Pets Hotel and Enrichment is a luxury pet boarding and daycare facility located in Oro-Medonte, Ontario, servicing the Greater Toronto and Barrie areas for over 35 years. They offer dog and cat boarding, enrichment daycare (Jobs4Dogs), grooming, and family manners training, with certified professionals including PACCC certified staff and a Fear Free Certified environment.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
155 reviews analyzedRoyal Pets is highly regarded for its specialized care of anxious and senior pets, with many owners traveling long distances to utilize their services. The facility is particularly praised for its unique cat boarding 'catios' and the presence of veterinary technicians on staff. While the vast majority of feedback is glowing, a small cluster of reviews mentions high costs for add-on services and occasional hygiene issues during rainy periods.
People love
Staff shoutouts
Worth noting
Health/Infection (Kennel Cough/Viral)
“He was very sick with an eye and viral infection. Cost me $500 at the vet... Dogs returned home with kennel cough despite vaccinations.”
Identity/Safety Error
“When arriving to pick up my dog, they brought out the WRONG dog to me!”
Hygiene/Neglect
“the dog was stinky and filthy. It took us three baths to take the nasty smell of the dog.”
Pricing/Hidden Costs(4 mentions)
“Every walk and service cost extra... greedy and unresponsive from owners.”
Communication lapses(3 mentions)
“Not happy or impressed at all by the poor lack of communication... phone calls and emails went unanswered.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.6 stars from 156+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 156 reviews.
At a Glance
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