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Ruff Country, NM

Name: Ruff Country, NM
Address: 1125 E Ohara Rd, Anthony, NM 88021, Anthony, NM, 88021, US
Telephone: +1 575-644-4562
Rating: 4.8

1125 E Ohara Rd, Anthony, NM 88021

4.8

46 Google reviews

Outdoor yardClimate controlledOvernight potty breaks

Overview

Ruff Country NM is a family-owned dog boarding and daycare facility in Anthony, NM, operated by Jerry and Jan Settles who have over 100 years of combined animal care experience. The facility offers climate-controlled private kennels with outdoor runs, grass play areas for group or solo play, and photo updates while pets are staying. Boarding ranges from $27-40/night depending on dog size, with daycare starting at $15/day.

Amenities & Policies

Cage-free

WebcamPhoto updates

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP (distemper/parvo), Bordetella (Kennel Cough)

Policies & Details

Hours & Billing

Drop-off hours:Weekdays 7am-6pm, Saturday 7am-5pm, Sunday 12pm-5pm

Pick-up hours:Weekdays 7am-6pm, Saturday 7am-5pm, Sunday 12pm-5pm

Late pick-up fee:$10

Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice

Cancellation penalty:Full refund if cancelled 7 days prior; deposit may be forfeited for cancellations within 7 days

Deposit required — $50 for holiday reservations

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Multi-dog discount — Dogs sharing kennel stalls receive discount; non-neutered or not social dogs add $5/night boarding or $2/day daycare

Owner operated

What Reviews Say

45 reviews analyzed

Ruff Country is highly regarded for its transparent, all-inclusive pricing and spacious, climate-controlled facilities that feature indoor/outdoor runs. Owners Jerry and Jan are frequently praised for their personal touch, expertise in dog behavior, and for treating pets like family. While there is one significant negative outlier regarding a billing dispute and pet health, the overwhelming majority of customers report happy, well-cared-for dogs that are excited to return.

Dog happiness

5.0

Cleanliness

5.0

Safety

5.0

Value

5.0

Facility

4.9

Staff

4.8

Communication

4.5

Drop-off / pickup

4.0

People love

All-inclusive pricing(4)Facility Design(5)Dog Excitement(6)

Staff shoutouts

Jerry(4 mentions)Jan(4 mentions)

Worth noting

Allegation of weight loss and unprofessional conduct

“my frenchie came out looking like a sack of bones, very skinny... Jerry came up to my face yelling how I have been ”a huge pain in his ass””

Organization/Lost Items(2 mentions)

“Weren't exactly ready for me to pick dogs up... Didn't get home with a blue chew toy.”

Payment Surcharges(2 mentions)

“They do add a small fee for credit/debit cards as the rate per transaction has gone up.”

Owner replies to 33% of reviewswarm tone9 repeat customers

Top Rated

4.8 stars from 46+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 46 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.8/ 5

Amenities3 of 14

Reviews46

Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Boarding

$27–$40/night

Daycare

$15–$35/day

Contact

Visit Website +1 575-644-4562 1125 E Ohara Rd, Anthony, NM 88021

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