Coatesville facilities
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Ruff House Adventures - Coatesville

7378 US-36, Coatesville, IN 46121

4.5
22 Google reviewsGoogle Verified
Outdoor yardTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Offers short- and long-term dog boarding with luxury kennels, exercise, play time, potty breaks, fenced indoor and outdoor play areas, a dog run, walks, and a climate-controlled kennel.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:After 7am
Pick-up hours:Before 8:30am on the morning of going home

Care & Play

Group play
Comfort items allowed

What Reviews Say

19 reviews analyzed

Reviews show strong satisfaction with training, staff friendliness, communication during training stays, cleanliness, and dog outcomes, but include serious historical safety and communication complaints plus one cleanliness complaint. The committed reviews also include some content unrelated to boarding/daycare.

Dog happiness
5.0
Staff
5.0
Communication
5.0

People love

Training outcomes and dog improvement(12)Cleanliness and facility quality(5)Staff helpfulness and friendliness(5)Communication and updates(3)Repeat use and loyalty(3)

Staff shoutouts

Natalie(4 mentions)Blake(2 mentions)Megan

Worth noting

Reported dog escape/loss

“THEY LOST OUR DOG. They claimed he unlocked two locked doors and escaped.”

Reported delayed or absent incident notification

“They hid it from us and we had to find out from a vet clinic where he was dropped off after being found on highway 36.”

Reported inability to contact facility

“Called. Couldn’t get an answer or even leave a message.”

Negative cleanliness comment

“Messy”

Difficulty reaching the facility

“Called. Couldn’t get an answer or even leave a message.”

Cleanliness

“Messy”

Safety and loss of a dog

“THEY LOST OUR DOG.”

Failure to promptly notify owner about an incident

“They hid it from us and we had to find out from a vet clinic”

Owner replies to 11% of reviewsAvg response: 401dwarm tone4 repeat customers

Top Rated

4.5 stars from 22+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 22 reviews.

At a Glance

Google rating
4.5/ 5
Review scoreInsufficient topic coverage
Amenities5 of 14
Reviews22
Repeat customersNumber of reviews that mention returning or being a regular customer.4

Pricing

Contact facility for pricing

Contact

Visit Website+1 463-701-5701Get directions to 7378 US-36, Coatesville, IN 46121

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