Ruff Housin' Dog Daycare and Boarding
821 B T Rd, Lumberton, NC 28358
Overview
Ruff Housin' Dog Daycare and Boarding is a dog boarding and daycare facility located in Lumberton, NC. The website is currently down for maintenance, but the business offers daycare, boarding, and grooming services. Customers are directed to call 757-395-9936 for scheduling assistance.
Amenities & Policies
What Reviews Say
35 reviews analyzedRuff Housin' enjoys overwhelmingly positive reviews with 31 of 35 reviews giving 5 stars. The facility is praised for its 24/7 camera access, loving staff, and excellent dog socialization. However, there are two significant red flags: one long-term customer (3.5 years) was dismissed after raising concerns about her dogs being kept in kennels too much, and another reviewer mentioned capacity concerns. The owner responds professionally to about 14% of reviews, typically with warm, appreciative responses.
People love
Staff shoutouts
Worth noting
Dogs reportedly kept in kennel for extended periods during boarding, not given same outdoor access as other dogs
“I just had my babies board with them this week and noticed they were stuck in the kennel all day, for the last two days... they were out 5 times for half hour while the other dogs were out constant”
Customer dismissed after 3.5 years of loyalty for raising concerns about dog care
“I get a phone call from Rachel the owner that she will no longer be allowing my dogs that have been going there the 3.5 years to come because my boyfriend asked why they were in the kennel so much”
Potential overcapacity concerns - too many dogs to accommodate
“They have to many dogs to accommodate”
Dogs kept in kennel too much during boarding
“noticed they were stuck in the kennel all day, for the last two days... they were out 5 times for half hour while the other dogs were out constant”
Customer dismissed after raising concerns
“she will no longer be allowing my dogs that have been going there the 3.5 years to come because my boyfriend asked why they were in the kennel so much”
Pickup time miscommunication
“Called on the way home from Mississippi and ask if we could pick our babies up a few minutes late... There was a miscommunication”
At a Glance
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