Ruff Life Resort

Reported repeated kennel cough exposure

“our three dogs we would have stay there got kennel cough not once but twice”

Reported delayed pickup involving an ESA dog

“When I got back they made me wait two days and wouldn’t let me pickup my dogs”

Reported signs of fear or unhappiness in dogs

“they looked so scared and very unhappy makes me wonder what’s really going on with ours dogs there”

Alleged bark-collar use without authorization

“putting bark collars on dogs just because she was having a bad morning”

Alleged failure to follow provided feeding instructions

“she never fed him ours which made our dog sick”

Alleged neglect and poor hygiene

“When we got him back he smelled awful, like he had been neglected.”

Reported kennel cough

“our three dogs we would have stay there got kennel cough not once but twice”

Pickup delay or access dispute

“they made me wait two days and wouldn’t let me pickup my dogs”

Dogs appearing fearful or unhappy

“they looked so scared and very unhappy”

Bark-collar use

“putting bark collars on dogs”

Food-handling allegation

“she never fed him ours which made our dog sick”

Odor or neglect allegation

“When we got him back he smelled awful, like he had been neglected.”