Ruffin It Doggy Daycare and Grooming LLC
925 Seaside Rd SW, Ocean Isle Beach, NC 28469
Overview
Ruffin It Doggy Daycare and Grooming LLC is a family-owned facility in Ocean Isle Beach, NC operated by the Kramer sisters. They offer doggy daycare, boarding, and grooming services with a focus on safe socialization, personalized report cards, and professional care. The facility requires vaccinations including rabies, bordetella, and distemper/parvo, and mandates a temperament evaluation for group play participation.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Distemper/Parvo, Canine Influenza (strongly encouraged), Leptospirosis (strongly encouraged)
Policies & Details
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
32 reviews analyzedRuffin It Doggy Daycare and Grooming receives overwhelmingly positive reviews (91% 5-star), with customers praising the caring staff, clean facility, and fun activities like dog parties. The new ownership (Kelsey and Linda) is frequently mentioned positively. Two negative reviews highlight a grooming communication failure and a dog becoming traumatized after 2 years of positive visits, representing isolated but serious incidents. The owner responds to every review professionally. Most customers are repeat visitors who appreciate the supervised play, photo updates, and excellent grooming, particularly for doodles and timid dogs.
People love
Staff shoutouts
Worth noting
Dog left unattended in boarding room for over an hour without bath being performed, despite specific appointment instructions and owner waiting nearby
“After an hour and no word from them, I went back and he was locked in their 'boarding' room with two other dogs there for boarding. He had not even had a bath yet”
Communication breakdown - wrong name written down, no way to contact customer
“I was told Kelsey had written the wrong name down and she didn't know how to contact me! Seriously! What if he had been hurt?”
Dog became terrified of facility after 2 years of positive visits
“My dog had been going for two years and loved every time.. until three weeks ago, something changed or happened.. I don't know what but he no longer wanted to go and was terrified when I tried to take him”
Grooming quality inconsistency(2 mentions)
“The guy that grooms obviously has zero thought as to what grooming a dog means. Utter disaster.”
Prices slightly high(2 mentions)
“The prices are a little high but the dogs were happy.”
At a Glance
Pricing
Daycare
$31–$44/day
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