Ruffing It Pet Spa and Supplies LLC
335 Greensboro Rd, Crumpler, NC 28617
Overview
Ruffing It Pet Spa is a small, owner-operated boarding and grooming facility in Crumpler, NC with 10 individual climate-controlled rooms and a maximum capacity of 20 dogs. They offer overnight boarding ($25-$45/night), day boarding ($15-$45), and full-service grooming, with a focus on reducing pet anxiety by booking one client at a time and providing individual attention.
Amenities & Policies
Max capacity: 20 dogs
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Care & Play
Extras
What Reviews Say
3 reviews analyzedThis grooming facility enjoys strong customer loyalty with consistently positive reviews praising Megan's excellent work and the quick, quality service. However, a critical operational issue exists: the phone lines are frequently unavailable for extended periods, causing frustration for customers trying to book appointments. While the service itself is highly rated, the communication barrier threatens customer retention.
People love
Staff shoutouts
Worth noting
Phone lines consistently unavailable for days/weeks
“NO ON ANSWERS THE PHONE. I'm a very busy person with 2 dogs. I've needed them groomed for weeks but no one will answer.”
Phone/communication accessibility
“NO ON ANSWERS THE PHONE. I've needed them groomed for weeks but no one will answer.”
At a Glance
Max capacity
20 dogs
Pricing
Boarding
$25–$45/night
Daycare
$15–$45/day
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