Santa Claus facilities
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Santa Paws Ultimutt Retreat

1373 Ruby Winkler Dr, Santa Claus, IN 47579

5.0
49 Google reviews
Outdoor yardAccepts puppiesMedication adminGroomingTrainingOvernight potty breaksOnline booking

Overview

Santa Paws Ultimutt Retreat is a small family-owned dog boarding and daycare facility in Santa Claus, Indiana, operating since 2015. The facility features 3,600 sq ft indoors and 5,000 sq ft of outdoor synthetic turf play yards, with a low staff-to-dog ratio of 1:15. They offer boarding ($40-90/night), daycare ($25/day with multi-day passes), grooming, and training services, with over 20 years of veterinary experience on staff.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 1:15

Required vaccinations: Distemper, Rabies, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-9am
Pick-up hours:3pm-5pm
Billing method:Per night

Cancellation & Deposits

Cancellation penalty:Late arrivals/departures subject to late fees
Deposit required — $40

Care & Play

Group play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Preferred for dogs over 1 year; contact for options if not spayed/neutered

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — Multipet families receive discounts based on number of pets and suites required
Owner operated

What Reviews Say

44 reviews analyzed

Santa Paws Ultimutt Retreat maintains an exceptional reputation, particularly as a high-quality alternative for visitors to nearby Holiday World. Customers consistently praise the 'no-cage' philosophy, the cleanliness of the facility, and the staff's ability to handle high-energy or special-needs dogs. The sentiment is overwhelmingly positive, with numerous reports of dogs being excited to arrive and returning home happily exhausted.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Drop-off / pickup
5.0
Communication
4.8
Value
4.7

People love

Holiday World Alternative(5)Exhausted/Happy Dogs(8)No-Cage Environment(4)

Staff shoutouts

Tracy(10 mentions)Denise(3 mentions)BethAaron
Owner replies to 25% of reviewswarm tone12 repeat customers

Top Rated

5.0 stars from 49+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 49 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities7 of 14
Reviews49
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Dog-to-staff ratio

1:15

Pricing

Boarding

$40–$90/night

Daycare

$21.75–$25/day

Contact

Visit Website+1 812-639-1763Get directions to 1373 Ruby Winkler Dr, Santa Claus, IN 47579

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