Leduc facilities
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Second Home Pet Resort

25515 Township Rd 500, Leduc, AB T9E 6L9

4.8
228 Google reviews
Cage-freeStaff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingClimate controlled

Overview

Second Home Pet Resort is a family-owned boarding and daycare facility in Leduc, Alberta that offers dog and cat boarding, daycare, and grooming services. They feature separate wings for large and small dogs, multiple indoor/outdoor play spaces, temperature-controlled facilities, and include medication administration at no extra charge. The facility accommodates exotic pets, accepts unaltered pets, and provides daily updates to owners.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DA2PP, Rabies, Bordatella, FVRCP

Policies & Details

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — Multi dog discount available
Senior dog accommodations
Owner operated

What Reviews Say

228 reviews analyzed

Second Home Pet Resort is highly regarded for its exceptional cleanliness, reasonable pricing, and a staff that treats pets like family. Many long-term clients (some spanning 20+ years) praise the facility's ability to handle high-energy breeds, senior dogs, and pets with anxiety. While the vast majority of experiences are glowing, a small number of serious incidents regarding play-group injuries and post-stay illnesses have led to defensive but detailed responses from management.

Cleanliness
4.9
Value
4.9
Dog happiness
4.8
Staff
4.8
Facility
4.7
Communication
4.7
Drop-off / pickup
4.2
Safety
4.0

People love

Cleanliness/No 'Kennel Smell'(12)Accommodating special needs (Heat/Anxiety)(8)Social Media Updates(6)

Staff shoutouts

Lorna(11 mentions)

Worth noting

Injuries during socialization/play

“My dog was bit by another dog under their care. My dog sustained injuries and got an infection... they would not take responsibility.”

Health/Illness concerns (Respiratory/Viral)

“Take her to the vet to find out that she has severe bronchitis and scratches around her eye.”

Holiday/Long Weekend Hours(3 mentions)

“Hours are a bit dicey to manage pick ups... scheduling during holidays are hard to work around.”

Unnoticed injuries(2 mentions)

“No one knows what happened to her during her stay, as nothing was recorded regarding when she received these injuries.”

Owner replies to 95% of reviewsAvg response: 2dprofessional tone42 repeat customers

Top Rated

4.8 stars from 228+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 228 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities9 of 14
Reviews228
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Contact facility for pricing

Contact

Visit Website+1 780-986-2024Get directions to 25515 Township Rd 500, Leduc, AB T9E 6L9

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