Binbrook facilities
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Shadowbrook Kennels

107 Binbrook Rd, Binbrook, ON L0R 1C0

4.6
62 Google reviews
Outdoor yardMedication adminGroomingClimate controlled

Overview

Shadowbrook Kennels is a Fear Free certified boarding facility located on a rural property outside Binbrook, Ontario. Operating since 1996 under owner Michele, they offer individual dog suites with attached outdoor runs, enrichment activities including leashed walks and one-on-one playtime, grooming services, and accommodations for cats and small animals. They emphasize low-stress care with climate control, soothing music, and no extra charges for medications or special diets.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHAPP, Rabies, Bordatella

Policies & Details

Hours & Billing

Checkout time:12:00PM
Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:Less than 48hrs but more than 24hrs: charged 1 day. Less than 24hrs: charged 1 day or 50% of booking, whichever is greater
Deposit required — 50% for Christmas/New Years and holiday weekends

Care & Play

Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Extras

Multi-dog discount — Two dogs from same household in same suite: $51-58/night vs $28-38 x 2 for single dogs
Owner operated

What Reviews Say

62 reviews analyzed

Shadowbrook Kennels is a highly regarded facility characterized by extreme long-term customer loyalty, with several clients visiting for over 20 years. The owner, Michele, is frequently praised for her expertise with reactive dogs and her attentive, personalized care. While there are a few serious complaints regarding hygiene and exercise frequency, the overwhelming majority of guests report a clean, well-equipped facility with fair pricing.

Staff
4.9
Value
4.9
Facility
4.8
Drop-off / pickup
4.8
Safety
4.7
Communication
4.7
Dog happiness
4.6
Cleanliness
4.5

People love

Long-term loyalty(8)Reactive dog handling(3)Facility features(4)

Staff shoutouts

Michele(16 mentions)

Worth noting

Neglect/Hygiene (Peeing in bed)

“No dog should ever piss their bed... they're not bringing her out enough to the point they need to do it in their bed that they sleep in.”

Small/Tight spaces(2 mentions)

“Tight spaces for your dog and lack of walking from to the point my dog peed in her bed”

Owner replies to 68% of reviewsprofessional tone14 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Fear Free Certified Practice

Certified Practice

Staff trained in Fear Free methods
Certified staff: Michele Bain
View on Fear Free Directory

Cross-referenced with the Fear Free Certified Professional directory.

Top Rated

4.6 stars from 62+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 62 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.7/ 5
Amenities4 of 14
Reviews62
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$28–$58/night

Contact

Visit Website+1 905-692-0114Get directions to 107 Binbrook Rd, Binbrook, ON L0R 1C0

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