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Shagri-La Pet Resort

Name: Shagri-La Pet Resort
Address: 8800 Erie Ln, Parrish, FL 34219, Parrish, FL, 34219.0, US
Telephone: +1 941-776-1094
Rating: 4.4

8800 Erie Ln, Parrish, FL 34219

4.4

94 Google reviews

Cage-freeOutdoor yardPool / water playSmall dog areaGroomingClimate controlled

Overview

Shagri-La Pet Resort is a pet boarding and daycare facility in Parrish, FL offering climate-controlled indoor/outdoor runs for large and small dogs, an in-ground dog pool, and grooming services. The facility features 100-foot runs, separate areas for small dogs, music for anxiety relief, and 30-minute play sessions available for an additional fee.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Group play

Solo play

Extras

Owner operated

What Reviews Say

93 reviews analyzed

Shagri-La Pet Resort is highly regarded by its regular clientele for its affordability and the staff's genuine dedication, notably staying on-site with animals during major hurricanes. While the facility is an older, traditional kennel with concrete runs, recent improvements like a dog pool have been well-received. However, the owner frequently engages in lengthy, defensive rebuttals to negative reviews, and there is one significant concern regarding a failure to follow specific safety instructions regarding food-aggressive dogs.

Value

4.9

Staff

4.8

Dog happiness

4.7

Drop-off / pickup

4.6

Cleanliness

4.2

Safety

4.0

Facility

3.9

Communication

3.8

People love

Hurricane/Emergency Care(3)Affordability(8)Dog Pool/Swimming(5)

Staff shoutouts

Jeff(18 mentions)Kendall(2 mentions)Meghan(2 mentions)Kaitlyn

Worth noting

Deviation from safety instructions (feeding together despite food aggression warning)

“We asked upon making the reservation if he could be separated for meals... The owner stated... 'We left the food out for them and they did great.' I am extremely thankful that nothing happened but am very upset that they took this risk.”

Physical injuries/sores reported (disputed by owner)

“I got her home to wash and brush her and found multiple sores like the one in the photo.”

Facility appearance/Concrete runs(5 mentions)

“It has traditional runs that you would find in a kennel... older concrete building.”

Owner's defensive response style(4 mentions)

“Owner has a really bad temper and no manners at all”

Barking noise (neighbor/community complaint)

“the dogs are barking like they are being attacked! I have video footage to prove so.”

Owner replies to 100% of reviewsdefensive tone14 repeat customers

At a Glance

Google rating

4.4/ 5

Review score

4.4/ 5

Amenities6 of 14

Reviews94

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website +1 941-776-1094 8800 Erie Ln, Parrish, FL 34219

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