Pacifica facilities
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Shamrock Ranch Kennels

100 Shamrock Ranch Rd, Pacifica, CA 94044

4.5
81 Google reviews
Staff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Shamrock Ranch Kennels is a family-owned dog boarding and daycare facility located in Pacifica, CA, operating since 1939 on 200 acres of land. They offer boarding ($78-$115/night), playcare/daycare ($27-$47), grooming, and in-kennel training with their trainer Lisa Rhodes. The facility has 24-hour staff presence, separate areas for small dogs, and requires Bordetella, DHPP, and Rabies vaccinations.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, DHPP, Rabies

Policies & Details

Hours & Billing

Drop-off hours:9am-4pm
Pick-up hours:9am-4pm
Checkout time:11am
Late pick-up fee:$10 per 10 minutes if outside office hours
Billing method:Per night

Cancellation & Deposits

Cancellation penalty:No penalty for changing or canceling, just request as soon as possible

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 7 months for group play
Temperament test fee:$27

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount5% off boarding and exercises for multiple dogs
Senior dog accommodations
Owner operated

What Reviews Say

80 reviews analyzed

Shamrock Ranch Kennels is highly regarded for its ability to handle reactive and 'difficult' dogs that other facilities might turn away, with many owners praising trainer Lisa for transformative results. However, the facility faces criticism regarding its aging infrastructure, specifically issues with mud and standing water in play areas. While most feedback is positive, there are significant polarized experiences regarding communication transparency and the use of aversive training methods like prong collars.

Staff
4.5
Drop-off / pickup
4.5
Dog happiness
4.2
Value
4.0
Safety
3.8
Cleanliness
3.5
Communication
3.2
Facility
3.0

People love

Success with reactive/difficult dogs(6)Effective Board and Train results(8)Grooming services (Nails)(5)

Staff shoutouts

Lisa(16 mentions)LindaGinaHannah

Worth noting

Significant weight loss and medication neglect

My mastiff lost 15 lbs in a week and they returned with all of her medication.

Allegations of verbal/physical mistreatment during grooming

Once behind the closed doors, she is s screamer, pulling and tugging at your poor defenseless dog.

Unexplained injury during stay

When we picked them up after our trip she stated our other dog, had 'a limp and we don't know why.'

Use of aversive training tools (Prong/Pinch collars)(3 mentions)

When she grabbed a pinch collar off the wall and added it to our bill, we were done.

Facility maintenance and hygiene(4 mentions)

The facilities are a bit run down... dogs digging all the way down to standing water.

Discrepancy in temperament reporting(3 mentions)

We were suddenly told they were being aggressive. We didn't see that behavior at home or at the dog park.

Owner replies to 6% of reviewsdefensive tone7 repeat customers

Top Rated

4.5 stars from 81+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 81 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.8/ 5
Amenities11 of 14
Reviews81
Repeat customersNumber of reviews that mention returning or being a regular customer.7

Min puppy age

4 months

Pricing

Boarding

$78–$115/night

Daycare

$27–$47/day

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