Shantel's Wagging Tails
1112 Fairville Blvd, Saint John, NB E2M 7W4
Overview
Shantel's Wagging Tails is a Saint John-based dog boarding and daycare facility offering overnight stays, daycare, training classes, and adventure outings. The facility features over 2500 sq ft of indoor play space and 5000 sq ft of outdoor area, with a focus on positive reinforcement training and safe socialization through behavior assessments. They welcome dogs of all sizes and ages (12+ weeks for daycare), including intact dogs, and provide medication administration and customized care.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, Distemper, DHPP
Policies & Details
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
38 reviews analyzedShantel’s Wagging Tails is highly regarded for its compassionate staff and ability to handle high-stress situations, including medical emergencies and timid dogs. Customers frequently highlight that their pets return home happy and exhausted, appreciating the dedicated small-dog area. While the majority of feedback is glowing, there is a significant concern regarding a grooming injury and a lack of communication from management in response to that specific incident.
People love
Staff shoutouts
Worth noting
Grooming injury and lack of follow-up
“Our dogs eye lids were cut on both sides after getting trimmed, and the one side that had a mole was cut open. I reached out... and no one ever got back to me.”
Facility environment (No grass/Loud)
“The outdoor area is a fenced in peastone area... The indoor area is all concrete so it gets really loud.”
Booking system/Phone responsiveness(2 mentions)
“Their online booking system is bit hard though... no one ever picks up the phone.”
Top Rated
4.8 stars from 38+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 38 reviews.
At a Glance
Min puppy age
3 months
Pricing
Contact facility for pricing
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