Shiner facilities
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Shiner Bark Pet Resort

2785 Hwy 90 Alt, Shiner, TX 77984

4.4
16 Google reviews

Overview

Shiner Bark Pet Resort is a pet boarding and daycare facility located in Shiner, TX. The website is currently inaccessible (Bad Gateway error), preventing extraction of detailed services, pricing, and policies. The facility has a Google rating of 4.4 based on 16 reviews.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

15 reviews analyzed

Overwhelmingly positive facility with 13 of 15 reviews being 5-star. Customers consistently praise the friendly staff, happy dogs, clean facility, and excellent value. However, one serious 1-star review alleges neglect (dog found in urine-soaked cage despite paying for playtime), representing a significant red flag that warrants attention. The owner responded professionally within 1 day. The majority experience is excellent, but the isolated incident suggests potential inconsistency in care standards.

Staff
4.8
Value
4.8
Dog happiness
4.7
Cleanliness
4.5
Facility
4.5
Communication
4.3
Safety
3.5

People love

Staff are friendly and caring - dogs love them(6)Dogs happy and excited to return(5)Good value for money(3)Clean facility(2)Large outdoor runs available

Worth noting

Dog left in cage, covered in urine, smelling badly - neglect during boarding

He wasn’t. He was in his cage and he (and his blanket) smelled so bad and was covered in urine.

Paid for playtime service not delivered - misleading/false advertising

My mom paid extra for "playtime" while we were on vacation... She insisted on going back to his kennel when she picked him up to see if he was actually outside. He wasn’t.

Neglect of dog during boarding - not taken outside as promised

My mom now assumes that bath is to cover the fact that these dogs aren’t going out nearly as often as they should.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone3 repeat customers

At a Glance

Google rating
4.4/ 5
Review scoreInsufficient topic coverage
Amenities0 of 14
Reviews16
Repeat customersNumber of reviews that mention returning or being a regular customer.3

Pricing

Contact facility for pricing

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