Silver Paw Pet Resort

Senior dog returned severely ill with weight loss, kidney failure, and coccidia after 13-day boarding stay

“When he came home he was skinny and had lost 4 pounds, which is a fifth of his total body weight. His kidney function is terrible and he is now getting subq fluids daily.”

Second dog from same family also returned sick with kidney issues after simultaneous boarding

“my daughter boarded her dog there at the same time... her kidneys are not right either. They are bothering throwing off protein and have elevated creatinine levels.”

Rude front desk staff interaction during pickup

“The lady at the front desk this morning at pick up was rude, disrespectful and felt the need to over talk me”

Grooming quality inconsistent(3 mentions)

“Got dog groomed and they shaved him to the skin. Had a beautiful curly coat and looks terrible.”

Price increases without notification(2 mentions)

“this time the rates went up without us being aware before hand.”

Dog returned skinny/weight loss(2 mentions)

“My female came home a little skinny so we have a vet appointment made to handle that.”

Communication/phone availability(2 mentions)

“Just a little hard to get on the phone sometimes.”