Silver Rose Ranch
2954 English Rd, Chino Hills, CA 91709
Overview
Silver Rose Ranch is a dog daycare center and pet boarding service located in Chino Hills, CA with a Google rating of 3.7. The website is currently inaccessible (401 Unauthorized), preventing extraction of detailed facility information, pricing, policies, and services offered.
Amenities & Policies
What Reviews Say
140 reviews analyzedSilver Rose Ranch is clearly beloved by many long-term customers who praise its spacious facility, excellent training programs (barn hunt, dock diving, agility), and staff who treat dogs like family. Dogs reportedly love coming here and return happy and tired. However, there are concerning patterns: several reviews mention fly problems, some customers found the owner rude during interactions, and a few serious incidents involve dogs returning injured or neglected from boarding. The owner responds to nearly all reviews but often defensively disputes negative feedback, claiming no record of those customers - creating a controversial online presence. The facility appears best suited for active dogs whose owners prioritize sports training and outdoor play space over pampered boarding.
People love
Staff shoutouts
Worth noting
Dog returned injured/neglected during boarding
“When we picked up Shanti, she had lost 10-12 pounds of weight, she had her ear bitten by flies, she had scratch marks all over her belly. Her legs had wounds.”
Use of shock collars on young puppies without owner consent
“They had to put a bark shock collar on him and it was to a level that huskies usually take. My dog was under 10 pounds.”
Dog locked in dark room during tour
“Tina paid no attention to the dog and turned the lights off and closed the door on him, locking him in.”
Fly infestation at facility(5 mentions)
“My Pup kept getting bit up by the amount of flies all around the docking area”
Owner perceived as rude/unprofessional(8 mentions)
“Very rude owner”
Communication issues/ignored messages(3 mentions)
“Waiting for a call back. Sent email and called left message. Went to visit. Left name and number.”
At a Glance
Pricing
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