Snoopy's Dog House - Grooming & Boarding
6013 Watauga Rd, Watauga, TX 76148
Overview
Snoopy's Dog House is a family-owned pet grooming and boarding facility operated by Kathy & Guy Oberkrom since 1983, located in Watauga, Texas. They offer licensed boarding and professional grooming services for all sizes and breeds of dogs and cats, with current vaccinations required by state law. The facility operates Mon-Sat 8am-6pm with Sunday hours for boarding pick-up only.
Amenities & Policies
Required vaccinations: Current vaccinations required by state law
Policies & Details
Extras
What Reviews Say
287 reviews analyzedSnoopy's Dog House receives overwhelmingly positive reviews (approximately 75% are 5-star) with customers praising the caring staff, affordable prices, and quality grooming - especially for difficult or senior dogs. However, significant concerns emerge around occasional grooming injuries, long wait times (6-7 hours), and rude behavior from some front desk staff (particularly the owner's daughter). The owner responds defensively to negative reviews, which may indicate room for improved customer relations management. Repeat customers are common, with many clients using the facility for years, though a minority of reviews describe concerning safety and sanitation issues during boarding.
People love
Staff shoutouts
Worth noting
Dog injured during grooming (cuts, razor burn, hot spots)
“We left our Yorkie and Shih Tzu and after their grooming, one of them came with a huge and painful hot spot, while the other had his skin near his ear bleeding.”
Dog bit/attacked another customer
“their labradoodle ran up and bit me on my stomach and jeans.”
Dogs left in cages for extended periods with minimal exercise
“my dog was left in a cage for most of his stay, with minimal exercise or attention.”
Unsanitary conditions during boarding
“One of my two dogs had feces all over him. Some of it had been dried which leads me to believe it had been there a while.”
Dogs getting sick after boarding
“My dogs were both sick as hell. Neither one of them ever comes back from our regular kennel in this condition, ever!”
Long wait times (6-7 hours for grooming)(6 mentions)
“They have a bad habit of keeping your dogs for too long, like 6-7 hours.”
Rude front desk staff(8 mentions)
“The front desk girl is insanely rude and unprofessional.”
Inconsistent grooming quality(5 mentions)
“They did my charlie bad. they gave him a hair cut. they shaved him raw.”
Dogs coming back traumatized or stressed(4 mentions)
“Dog came back traumatized. Staff is disgustingly rude.”
Poor communication about dog health issues(3 mentions)
“I was told he was doing fine, yet I later discovered he hadn't had a bowel movement in seven days.”
At a Glance
Pricing
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