Fergus Falls facilities
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Soapy Puppy's Bed & Biscuit LLC

1317 College Way, Fergus Falls, MN 56537

4.8
89 Google reviews
Grooming

Overview

Soapy Puppy's Bed & Biscuit LLC is a full-service pet facility in Fergus Falls, MN offering boarding, daycare, grooming, and seasonal self-wash services. The small staff provides care with specific drop-off and pickup windows, and offers free daycare for grooming clients. The facility has a 4.8-star Google rating with 89 reviews.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:8am-10am or 3:00pm-5:30pm
Pick-up hours:8am-10am or 3:00pm-5:30pm

Extras

Owner operated

What Reviews Say

87 reviews analyzed

Soapy Puppy's Bed & Biscuit LLC enjoys overwhelmingly positive reviews (93% 5-star) with customers praising the exceptional care for anxious and senior dogs, the staff's genuine love for animals, and the quality grooming results. The owner responds to every review with personalized, warm messages. The few negative reviews (7%) involve disputed allegations about vaccination policies, facility access limitations, and waitlist issues - the owner provides detailed, professional responses to each. Notable is the high number of repeat customers and long-term loyal clients who specifically praise Krystyne's patience and skill.

Dog happiness
4.9
Staff
4.9
Cleanliness
4.8
Facility
4.6
Communication
4.5
Value
4.5
Safety
4.3
Drop-off / pickup
4.3

People love

Exceptional care for anxious/senior dogs(5)Staff treats dogs like family(12)Patient, gentle grooming(8)Quality grooming results(15)Boarding services with extra touches(4)

Staff shoutouts

Krystyne(28 mentions)Christine(3 mentions)Chelsea/Chelsey(3 mentions)Gordon

Worth noting

Unvaccinated dogs potentially mingling with vaccinated dogs in common area (alleged by 1-star reviewer, disputed by owner)

Undocumented, non proof of vaccinated dogs are left easily with vaccinated dogs in Common open mingle, gated area for hours sharing space and common water.

Facility smell complaints

The facility had a poor smell and was obviously understaffed

Facility access/tour limitations

The employee gave me kennel sizes and said I could look through the door but not go in. For me first time boarding I basically want to KNOW the facility and kennels are clean.

Waitlist/availability issues

Though they did respond to my inquiry promptly, they were not accepting new clients any time soon.

Owner replies to 100% of reviewswarm tone18 repeat customers

Top Rated

4.8 stars from 89+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 89 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.6/ 5
Amenities1 of 14
Reviews89
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

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