Soothing Touch Pet Care
8340 Painesville Ravenna Rd, Painesville, OH 44077
Overview
Soothing Touch Pet Care is a privately owned dog boarding and daycare facility established in 1979, located on a 6-acre farm in Concord Township, Painesville, OH. They offer boarding, daycare, home visits, training, and canine massage services with securely fenced play yards ranging from 25x25 to 1 acre.
Amenities & Policies
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
20 reviews analyzedSoothing Touch Pet Care is highly regarded by long-term clients for its expertise in dog training, socialization, and handling high-anxiety pets. While the majority of reviews are glowing and highlight a 'dog whisperer' level of care, there are isolated but serious reports of poor communication regarding pet injuries and rigid enforcement of facility protocols. Overall, it appears to be a deeply trusted local facility for those who follow the established rules, though conflict resolution with the owner can be polarized.
People love
Staff shoutouts
Worth noting
Unreported injury and disregard for boarding instructions
“She ended up getting injured due to being in the smaller cage with several gashes to her nose and the owner never called me to let me know if she was injured.”
Aggressive confrontation during pickup
“Sheri came running out waving her arms and screaming at me because I honked when I arrived.”
Communication/Conflict during pickup(2 mentions)
“The owner would not discuss or give me a reason why she did not call me about the injury.”
At a Glance
Pricing
Boarding
$40–$50/night
Daycare
$40/day
Contact
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