South Platte Cabins & Kennels

Alleged duplicate billing and inability to resolve the charge at the front desk

“The next morning we get up to a charge to our credit card for that same room”

Delayed communication and reservation-management problems

“Did not respond in a timely manner. Very disorganized.”

Cleanliness and internet failure reported together

“Not clean, no internet in cabins.”

Bathroom-cleaning concern

“Around the bottom of the toilet was gross. It doesn’t look like it doesn’t get cleaned often”

Reported broken fixtures and potential maintenance or safety concern

“ceiling fan cord was ripped out had a broken globe”

Wi-Fi or internet reliability(3 mentions)

“The WiFi, It would work for a brief moment, but majority of our two day stay it didn’t work at all or connection was really weak.”

Inconsistent cleanliness and maintenance(3 mentions)

“There was tooth paste in the sink dust on pictures and other furniture the big chair had food crumbs”

Booking and reservation management(2 mentions)

“They do not update availability on Airbnb.”

Billing or duplicate-charge concerns(2 mentions)

“We stayed here and booked and paid through booking.com . The next morning we get up to a charge to our credit card for that same room”

Traffic or neighboring-business noise(2 mentions)

“The only downside is hearing a little traffic from freeway”