Southport Kennel Co
1011 Southport Rd, Spartanburg, SC 29306
Overview
Southport Kennel is a modern boarding facility in Spartanburg, SC located on over two acres of wooded property near I-26. The facility features nearly 10,000 square feet of climate-controlled boarding space with spacious runs, offering both day stays and extended boarding for dogs.
Amenities & Policies
What Reviews Say
229 reviews analyzedSouthport Kennel Co receives overwhelmingly positive reviews with 85%+ 5-star ratings, praising the caring staff, clean facility, and reasonable prices. However, there are serious safety concerns including two high-severity incidents (a dog injured by prong collar and a dog killed after escaping), plus recurring complaints about pets returning sick with kennel cough or gastrointestinal issues. The owner responds professionally to negative reviews. Long-term customers (7-10 years) are common, indicating strong loyalty despite the concerning safety incidents.
People love
Staff shoutouts
Worth noting
Dog injured from prong collar left on for hours - 12 puncture wounds and skin infection
โThey gave me my dog back covered in blood. They had cinched his prong collar around his neck and left it puncturing his skin for four hours. 300$ in vet fees.โ
Dog escaped and was killed by vehicle
โOur dog was left unattended and the staff did not secure the run/pen gate. Our small dog was run over by a semi on Hwy. 295.โ
Near-death experience / severe neglect
โI will never take an animal there. even if i owned a rat. this place just about killed my dog.โ
Kennel cough outbreak - former employee reports
โThere's a lot of kennel cough cases I used to work there. There's aggressive dogs that come in left and right.โ
Dog returned sick with respiratory infection
โThey didn't even notice my cat got sick while he was there. I got him back with some kind of respiratory infection.โ
Pets returning sick (kennel cough, diarrhea, respiratory infections)(8 mentions)
โLeo seemed to enjoy his stay here, but after his stay he was very sick with an upset stomach... our vet said they have had 4 cases in the past week of the same sickness all from Southport Kennel.โ
Cleanliness issues (urine smell, dirty bedding, feces)(5 mentions)
โThey both looked traumatized. They were in an 8x10 kennel together and both beds had urine on them and one had dried diarrhea on it.โ
Staff not following owner instructions(4 mentions)
โDoes not pay attention to paperwork! I specifically wanted in the same suite when got there they were prepared for separate kennels.โ
Grooming services not completed properly(3 mentions)
โMy cat got his hygiene cut for his butt, but everything else on his body was left the same. He still came home with little knots.โ
Dogs traumatized after stay(3 mentions)
โIt took my dogs over two hours to even look me in the eye.โ
At a Glance
Pricing
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