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Spanish Springs Pet Resort

Name: Spanish Springs Pet Resort
Address: 5645 Pyramid Way, Sparks, NV 89436, Sparks, NV, 89436, US
Telephone: +1 775-425-5335
Rating: 4.7

5645 Pyramid Way, Sparks, NV 89436

4.7

115 Google reviews

Staff overnightOutdoor yardPool / water playAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Spanish Springs Pet Resort is a family-owned dog boarding and daycare facility in Sparks, NV获奖 award-winning facility offering daycare, boarding, grooming, training, and in-home pet sitting services. They have a 5-acre property with a water park, artificial turf yards, and climate-controlled kennels. Services include standard boarding ($50-85/night), deluxe boarding options with pool time, and daycare ($29-37/day) with various enrichment add-ons.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardturf

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, Bordetella

Policies & Details

Hours & Billing

Billing method:Per night

Cancellation & Deposits

Cancellation notice:2 days notice

Cancellation penalty:Cancellations within 48 hours of reservation date are NOT REFUNDABLE. 100% of service cost charged for cancellations within 24 hours for grooming.

Deposit required — 50% of total boarding cost for Private Suite Deluxe Boarding

Care & Play

Group play

Solo play

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 12 months for group play

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off second dog for daycare packages

Senior dog accommodations

Owner operated

What Reviews Say

115 reviews analyzed

Spanish Springs Pet Resort is highly regarded for its engaging outdoor facilities, including a popular pool and 'deluxe' boarding options where dogs stay in a home-like environment. While the vast majority of clients report happy, exhausted dogs and praise specific staff members like Bobby and Kayla, there are a few serious isolated incidents regarding a lost pet and a grooming injury. The facility appears to be a top choice for high-energy dogs and owners seeking a transparent, family-run atmosphere.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Drop-off / pickup

4.8

Facility

4.7

Value

4.6

Communication

4.2

Safety

3.5

People love

High energy depletionPool and outdoor amenitiesAnxiety handling

Staff shoutouts

Bobby(6 mentions)Kayla(8 mentions)MelissaNikki

Worth noting

Lost dog incident

“They lost our dog! We haven’t found her, she’s been missing since yesterday the 25th.”

Severe grooming injury

“they cut her skin too deep that I could see her muscle inside... she got stitched and all the stuff.”

Unnoticed medical issues during boarding

“discovered he had a severely infected hot spot... I was not informed about this problem until I brought him home.”

Communication gaps regarding updates

“I had to keep either calling or texting to get updates. I got 1 picture and another one that was promised but I never received.”

Holiday/Surcharge pricing

“The only reason I did not give 5 stars is the holiday pricing coincides with the school schedule.”

Owner replies to 85% of reviewsprofessional tone14 repeat customers

Top Rated

4.7 stars from 115+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 115 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.5/ 5

Amenities9 of 14

Reviews115

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$50–$85/night

Daycare

$29–$37/day

Contact

Visit Website +1 775-425-5335 5645 Pyramid Way, Sparks, NV 89436

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