Spoiled Rotten Pet Resort

Reported failure to administer a dog's morning heart medication

“He did not get those meds that morning.”

Reported handling-related injury or irritation

“They continued to use the glove which cause his nose to get raw .”

Reported staff absence and delayed opening during pickup

“When they showed up it was hours past the time they open.”

Reported rude or dismissive customer service

“I was met by rude Courtney.”

Facility did not match the reviewer's expectations or advertised presentation

“It was not what was pictured”

Delayed opening and difficulty reaching staff

“When they showed up it was hours past the time they open.”

Medication administration concern

“He did not get those meds that morning.”

Handling caused an injury or irritation

“They continued to use the glove which cause his nose to get raw .”

Playtime, photos, and facility-experience concerns

“Only pictures I got was my dogs in the room on the concrete floor they were staying in.”

Customer service concern

“I was met by rude Courtney.”

Facility appearance differed from expectations

“It was not what was pictured”